6—8 March 2019

John McIntyre Conference Centre, Edinburgh


Sponsors help us to add delight and enjoy the chance to engage directly with our participants. Find out more about our 2019 sponsors below...


Deloitte Digital

A creative digital consultancy, Deloitte Digital helps clients see what’s possible, identify what’s valuable and deliver on it.

Deloitte Digital established its studio in Scotland in 2017. Bringing local expertise of engineering, IOT, data and design, our Edinburgh based team focus on helping clients find value quickly, uncovering innovative solutions through the use of service design thinking, and rapid prototyping across a range of industries.

A leader in online and mobile strategy, design and development, we offer world-class knowledge and resources from the leading global business and technology consultancy. With a sharp focus on digital strategy, mobile, social/web, content management and managed services, Deloitte Digital is underpinned by technical architecture, application implementation, strategy and development expertise. We approach our work with great energy and passion as we align our client's business aspirations to the goals of the citizens.

We are a dedicated team of professionals who are passionate about all things digital. Bringing the best of Deloitte’s core values of professionalism and collaboration, we focus on injecting innovation and creativity into our solutions for our clients. At Deloitte Digital, we are proud to do things differently while having fun and without forgetting what makes us distinctive in Scotland.

We bring talent and skills from across our consulting business, our people have the business acumen of a strategic advisor, the design capability of a creative agency and the engineering depth of a technology firm.


Registers of Scotland

Registers of Scotland (RoS) is responsible for compiling and maintaining 20 public registers relating to land, property and other legal documents in Scotland. We’re an organisation with centuries of history, but a 21st century mandate to be an effective digital first asset for Scotland.

Recent developments include completing the digital land register, transforming land registration through improved digital services, and the launch of ScotLIS, our land and information service that facilitates public and professional access to comprehensive data about any piece of land or property in Scotland.

RoS is a dynamic organisation, with initiatives like our Innovation Centre, which enables us to explore and shape big ideas into tangible, transformational business change initiatives.

Our innovative approach is driven by our skilled, talented and flexible people, who are passionate about providing an effective service for the people of Scotland.



Valtech is a global digital consultancy spanning 38 offices in 16 countries. We have been working with the UK Government since 1999, operating at the heart of major departments to deliver services we rely on as citizens. Not only creating crucially painless user experiences, but saving millions of pounds in spend on unnecessary legacy services. We’re proud of contributing to the improvement of public services through digital transformation.

We’ve had the opportunity to contribute to the way things are done in the UK Public Sector. An early advocate of agile methods in government, we pioneered methods now considered normal. Having worked with Government Digital Service (GDS) since 2013, we’ve not only been able to help multiple Government departments meet the Digital Service Standard, but have been actively involved in its iterative improvement.

We are particularly proud of our projects that support some of the most deserving communities with Digital Services, assist the next generation in their pathway to fulfilling careers, and that are contributing towards digitising our NHS.

At Valtech, we recognise the challenges of the imminent technology disruption in the public sector, and that is why we formed a dedicated Government vertical within the Valtech group to better serve our clients. Our teams work hard to help clients meet market demands, balancing the delicate interplay between digital and human to engineer the most innovative experiences.”



We're Idean UK, part of Idean global design network. We build products, services & Beta Businesses – that launch and grow faster, and behave bolder.

Everything is changing: the competition, the tech, the way customers behave. It’s sweeping businesses away. It’s no longer enough to create something new. You need to change the whole way you create. Create a Beta Business.

To do it we unite smart thinking, brave design and nimble build. Our approach brings all three together, and the effect is exponential.



Nomensa is an independent strategic UX design agency that combines expertise in psychology, user-centred design and accessibility to transform digital experiences.

Humans are at the heart of every endeavour, working alongside the agency’s clients to generate sustainable and powerful technology creations that drive commercial with customer experience at the core. Now one of Europe’s leading UX agencies operating internationally across London, Bristol and Amsterdam, Nomensa blends state-of-the-art thinking, innovation and creativity to build experiences that delight and engage. Nomensa’s more than 100-strong team is made up of some of the most talented minds in the industry. ‘Humanising Technology’ is Nomensa’s founding and guiding principle. By capitalising on psychology to drive designs and shape strategies, Nomensa creates meaningful digital experiences that are moulded around those who truly matter: the users. This human-heavy purpose is present in its collaborative internal management style, leading annual UX events and key partnerships with clients.


Scott Logic

Scott Logic is a bespoke software development company and consultancy, we help our clients to deliver best-in-class software solutions with services spanning technical strategy and consulting, bespoke software development and user experience design.

Our services are built upon the quality of our people, supported by an Agile-based engagement model focused on our clients’ needs. We work intensively with our customers at the start of engagements to gain a deep understanding of their requirements, and combine and tailor our services to meet these exactly.


More than Metrics

More than Metrics GmbH develops service design tools for companies who want to improve their customer experience. Smaply is a web-based software that can illustrate journey maps, personas, and stakeholder maps. ExperienceFellow is a combination of mobile app and web-based software to research customer experience through mobile ethnography.

The company was founded by the renowned service design experts Marc Stickdorn, Jakob Schneider, and Klaus Schwarzenberger. More than Metrics is based in Innsbruck, Austria, and its international team serves customers all over the world.



Established in 2008, FutureGov is a change agency that supports public sector organisations through digital transformation.

We use design, technology and organisation development approaches to create public services fit for the 21st century. Over the last ten years, we’ve worked with over 50 local authorities from Essex to Aberdeen; including Salford, North East Lincolnshire, and Dorset Councils. We’ve doubled in size, setting up a second office in Sheffield to provide a local base in the North of the UK. We’re proud to be partners in new programmes of works with Bradford, Essex and Homes England, helping them to build their capacity to support 21st-century needs and new ways of working.


Become a partner


Together with our sponsors we aim to create great experiences and delight our participants.

We're interested in creating bespoke sponsorship packages for interested organisations. We also offer a range of "off the shelf" sponsorship options.

Alternatively, if you'd like to provide swag, giveaways or other resources as a supporter, we'd love to hear from you.

If you're interested in becoming a Service Design in Government sponsor or supporter for the current event, please contact us to discuss things further.

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Community Groups

A 10% discount was available to user groups and meetups that helped to promote Service Design in Government 2019 to their members.

If you organise, or are a member of, a user group and would like more information on supporting Service Design in Government and securing this discount for your members, please contact us using the button below.

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Service Design in Government is organised by Software Acumen, based in Cambridge, England. We build communities to help technology professionals grow.

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© 2010-2021 Software Acumen. Service Design in Government and the Service Design in Government logos are trademarks of Software Acumen LTD.

Software Acumen Limited | Registered in Cardiff | Registration No. 05210967 | VAT No. 896 7958 26