6—8 March 2019

John McIntyre Conference Centre, Edinburgh

The original international community event for anyone involved in designing and commissioning public services.

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Welcome to the 2019 site!

Returning for the sixth year, Service Design in Government 2019 was a hands-on, practical conference that drew an international audience of top Service Designers and world leading speakers.

Our participants enjoy meeting and learning from their peers and leaders in the industry, leaving with new ideas and skills to improve public services, an increased professional network, and inspiration gained from many useful conversations and interactions.

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Keynotes

We were pleased to welcome our keynote speakers: Matt Edgar, Cormac Russell and Ade Adewunmi.

Matt Edgar

Head of Design, NHS Digital

Cormac Russell

MD of Nurture Development and Faculty member of the ABCD Institute at DePaul University, Chicago

Ade Adewunmi

Data Transformation Consultant

Fun, slick and welcoming! Small enough to feel very homely, but big enough to satisfy curiosity.
2016 Participant
Enlightening, Encouraging, Exciting - 3E's!
Steve Clemente, IT Development Manager
Massive learning curve and lots of food for thought.
I feel like an information sponge at the moment!
2016 Participant